VZR Garant

In order to meet its statutory obligation to provide a guarantee, Positive Impact Tourism B.V. makes use of the guarantee scheme provided by VZR Garant (www.vzr-garant.nl/en). You can check that this is the case by visiting VZR Garant’s website and verifying that the organisation is listed as a participant. VZR Garant’s guarantee applies within the limits of its Guarantee Scheme (which can be found on VZR Garant’s website). The Guarantee Scheme specifies the exact (travel) offering to which VZR Garant’s guarantee applies and what the guarantee entails. If services are not provided due to the financial insolvency of Positive Impact Tourism B.V., you can contact VZR Garant, which has its offices at Torenallee 20, 5617 BC Eindhoven, Netherlands, by sending an email to info@vzr-garant.nl or calling +31 (0)85 1307 630.

Guarantee arranged | VZR Garant
The combination of travel services offered to you constitutes a travel package within the meaning of the Package Travel Directive (EU) 2015/2302. This means that you are entitled to make claims under all EU legislation applying to travel packages. In order to meet its statutory obligation to provide a guarantee, Positive Impact Tourism B.V. uses VZR Garant for all travel packages. VZR Garant is a recognised guarantee scheme. If Positive Impact Tourism B.V. should become financially insolvent before the end of your booking, VZR Garant will, depending on the situation, ensure that you get your booking payment back, are able to continue with your booking, or are repatriated. You can find the conditions for the guarantee scheme on VZR Garant’s website (www.vzr-garant.nl/en). Positive Impact Tourism B.V. has therefore protected itself against insolvency through VZR Garant. If services are not provided by Positive Impact Tourism B.V. due to insolvency, you can contact VZR Garant, which has its offices at Torenallee 20, 5617 BC Eindhoven, Netherlands, by sending an email to info@vzr-garant.nl or by calling +31 (0)85 13 07 630